Fitness Ambassador

2 weeks ago


Morgantown, West Virginia, United States Planet Fitness Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Member Services Representative. As a key member of our club team, you will be responsible for delivering an exceptional member experience, ensuring our club is a welcoming and inclusive environment for all.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and concerns in a timely and professional manner.
  • Ensure the club is clean and well-maintained, adhering to our high standards of cleanliness and safety.
  • Engage with members, encouraging them to achieve their fitness goals and providing support and guidance as needed.
  • Assist with member enrollment, tours, and other club responsibilities, ensuring a seamless and enjoyable experience for our members.
  • Work collaboratively with the team to achieve our club goals and objectives.
Requirements
  • High school diploma or equivalent required.
  • Ability to work a varied schedule, including weekends and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.
About Us

Planet Fitness is a dynamic and growing company that is committed to providing a high-quality fitness experience for our members. We are a judgement-free zone, where everyone feels welcome and supported in their fitness journey. If you are passionate about helping others and delivering exceptional customer service, we would love to hear from you.



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