Community Engagement Specialist

2 months ago


Harvey, United States Oak Street Health Full time

Role Overview

The Community Engagement Specialist is a key member of the Oak Street Health team, responsible for developing relationships with members of the community to engage Medicare seniors with our healthcare services. This role requires a strong ability to connect and influence the right people, as well as a comfortable navigation of external barriers to create a positive experience.

Key Responsibilities

  • Develop and execute community outreach strategies to engage Medicare seniors and drive new patient growth in assigned territories.
  • Maintain internal knowledge of sales systems, marketing programs, and services offered by Oak Street Health.
  • Prospect and cold call potential patients, as well as nurture leads through email, phone, and networking efforts.
  • Collaborate with Community Relationship Managers, Outreach Executives, and Outreach Directors to drive lead generation and community engagement.
  • Act as a point of contact for clinical and center teams, resolving concerns and complaints from new prospects and patients.

Requirements

  • Ability to quickly connect and influence the right people.
  • Comfortable with navigating external barriers to create a positive experience.
  • Ability to manage priorities simultaneously.
  • Team player and contributor to the overall effectiveness of the team.
  • Sales and/or healthcare experience a plus.
  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary).
  • US work authorization.
  • Someone who embodies being 'Oaky'.


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