HVAC Service Area Manager

3 weeks ago


Lakeland, Florida, United States Bayonet Plumbing Full time

Bayonet Plumbing, Heating, and Air Conditioning, a division of IES, is seeking a skilled professional to fill the role of HVAC Service Area Manager.

The successful candidate will oversee the daily operations of the service area, ensuring Bayonet Plumbing achieves its goals and objectives.

Key Responsibilities:

• Hire and retain top HVAC Service Technicians

• Manage a team of five or more technicians, promoting efficiency and effectiveness

• Review technician performance and daily calls for accuracy

• Guide service technicians to deliver exceptional customer service

• Assist in diagnosing and resolving complex residential HVAC system issues

• Address and resolve customer inquiries and service-related issues promptly

• Assist in managing inventory to ensure ready availability of parts and equipment

• Uphold all safety standards and adhere to Departmental policy and procedures

Qualifications:

• Proven experience as an HVAC Service Manager or in a similar leadership role for two years or more

• Thorough knowledge of residential HVAC systems

• Exceptional customer service and communication skills

• Proficiency in inventory management

• Strong diagnostic and problem-solving skills

• Knowledge of HVAC industry safety standards and regulations

• Relevant HVAC certifications (e.g., EPA certification)

• Clean driving record and ability to pass a background and pre-employment drug test

Benefits:

• Comprehensive medical insurance

• Dental, vision, accident, short-term disability, critical illness, and hospitalization insurance

• 401K plan

• Company-paid life insurance and short-term disability insurance

• Company vehicle with gas card

• Company cell phone and iPad

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