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Customer Service Ambassador

2 months ago

Middle Village, New York, United States Chris Tobar - State Farm Agent Full time
About the Role

As a Customer Service Ambassador with Chris Tobar - State Farm Agent, you will play a vital role in helping customers manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Key Responsibilities
  • Establish and Maintain Customer Relationships: Build strong relationships with customers, understand their needs, and provide personalized solutions.
  • Insurance and Financial Services Expertise: Use a customer-focused, needs-based review process to educate customers about insurance options and financial services.
  • Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
What We Offer
  • Competitive Compensation: Earn hourly pay plus commission/bonus.
  • Benefits Package: Enjoy paid time off (vacation and personal/sick days), growth potential, and opportunity for advancement within the agency.
Requirements
  • Marketing and Sales Skills: Interest in marketing products and services based on customer needs.
  • Excellent Communication Skills: Strong written, verbal, and listening skills.
  • People-Oriented: Ability to work with diverse customers and team members.
  • Detail-Oriented: Proactive in problem-solving and able to learn computer functions.
  • Team Player: Ability to work in a team environment.
  • Bilingual Spanish Preferred: Ability to communicate with Spanish-speaking customers.