Financial Analyst

2 weeks ago

Iowa City, Iowa, United States University of Iowa Full time
Billing and Loan Collections Specialist

The University of Iowa Treasury Operations is seeking a highly skilled and detail-oriented individual to join our team as a Billing and Loan Collections Specialist. This role will be responsible for performing internal collection activities for delinquent accounts receivable and federal and institutional delinquent loan outreach while maintaining compliance with source rules and regulations in accordance with the University policies, state and federal financial aid regulations, Fair Debt Collection Practices Act (FDCPA) and associated regulations.

Key Responsibilities:
  • Assist in the preparation of accurate and timely financial and audit reports, both internal and external.
  • Support external collection agency relationships, including the processing and reconciliation of monthly collection agency invoices.
  • Support student loan administration activities, including posting loan activity to borrower accounts and negotiating loan settlement payments with delinquent borrowers.
  • Monitor and reconcile University billing and accounting activity to third-party loan systems.
  • Process and reconcile periodic State Setoffs in accordance with regulations.
  • Monitor bankruptcy accounts, communicate with General Counsel, process bankruptcy filings/discharges, and send non-discharge letters to borrowers.
  • Assist in the preparation of annual reports for Federal student loan programs and default analysis.
Requirements:
  • A Bachelor's degree in Business Administration or related field or an equivalent combination of education and experience.
  • Administrative and/or accounting experience (typically 1 year) to include report preparation, working collaboratively in a team environment, and account reconciliations.
  • Excellent customer service experience (typically 1 year) including interactions in person, on the phone, or via email.
  • Excellent written and verbal communication skills.
  • Proficient with Microsoft Office software applications; Excel, Word, and Outlook.
  • Demonstrated competence, analytical skills, and report presentation using MS Excel spreadsheet software or other similar software.
  • Demonstrated logic, reasoning, and problem-solving skills.
  • Experience working with confidential information.
Preferred Qualifications:
  • Some knowledge of the University systems, policies, and procedures.
  • Some knowledge of accounts receivable management, collections, loan administration, and accounting experience.
  • Some knowledge and experience working with Microsoft Access or other database systems.

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