Current jobs related to Senior Customer Success Manager - Draper, Utah - Pluralsight

  • Senior Customer Success Manager

    4 weeks ago

    Draper, Utah, United States Bill Full time

    Drive Revenue Growth and Customer SuccessBILL is a leader in financial automation software for small and mid-size businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and...

  • Customer Success Manager

    4 weeks ago

    Draper, Utah, United States Egnyte Full time

    About EgnyteEgnyte is a leading provider of secure multi-cloud platforms for content security and governance. With over 22,000 customers worldwide, we help organizations protect and collaborate on their most valuable content.Job SummaryWe are seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be...

  • Customer Success Manager

    2 weeks ago

    Draper, Utah, United States Outcode Software Full time

    Job DescriptionAt Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial role in ensuring our clients' satisfaction and driving their long-term success.Key Responsibilities:Become an expert in Outcode, guiding new clients and providing them with comprehensive...

  • Senior HR Manager

    2 weeks ago

    Draper, Utah, United States Credit Corp Solutions Full time

    At Credit Corp Solutions, we're on the hunt for a seasoned professional to lead our non-operational functions in the USA. As the Senior HR Manager, you'll be responsible for establishing resource and operating plans to support business objectives, developing policies and procedures, and acting as a senior point of contact for external vendors.Key...

  • Customer Education Manager

    3 weeks ago

    Draper, Utah, United States Pluralsight Full time

    Job Description:As a Customer Education Manager at Pluralsight, you will be responsible for developing and executing a comprehensive customer education strategy that drives business outcomes. You will create high-quality, engaging content across various formats, including written and video content via webinars. Your goal will be to help Pluralsight customers...

  • Senior Manager, Process Improvement

    3 weeks ago

    Draper, Utah, United States Bill Full time

    Join Our Team as a Senior Manager, Process ImprovementWe are seeking a highly skilled Senior Manager, Process Improvement to join our team at BILL. As a champion for small and mid-size businesses, we are dedicated to automating the future of finance so businesses can thrive.About the RoleThis is an exciting opportunity to lead the design and implementation...

  • Senior Product Manager

    2 weeks ago

    Draper, Utah, United States Pluralsight Full time

    Job Description:Pluralsight is seeking a strategic Senior Product Manager to lead the vision for our Identity and Access Management platform services. This role will empower users with a seamless access experience to our Pluralsight website and collaborate with cross-functional teams to achieve this goal.The Senior PM will develop priorities and roadmaps,...

  • Senior Product Manager

    3 weeks ago

    Draper, Utah, United States Pluralsight Full time

    Job Title: Senior Product Manager - Identity and Access Management We are seeking a highly skilled Senior Product Manager to lead the strategic direction of our Identity and Access Management (IAM) and Authorization (AuthZ) services. As a key member of our product team, you will be responsible for developing the priorities and roadmap for our IAM and AuthZ...

  • Senior Product Manager

    3 weeks ago

    Draper, Utah, United States Pluralsight Full time

    Job Description:Pluralsight is seeking a strategic Senior Product Manager to lead the vision for our Identity and Access Management (IAM) and Authorization (AuthZ) platform services. This role will empower our users with a seamless access experience to our Pluralsight website and collaborate with various product and platform teams to achieve this goal.In...

  • Senior Product Owner

    3 weeks ago

    Draper, Utah, United States HealthEquity Full time

    Senior Product Owner - Data ProductsAt HealthEquity, we're connecting health and wealth. We're seeking a talented Senior Product Owner - Data Products to join our team.About the RoleAs a Senior Product Owner - Data Products, you will be a key contributor to the successful development and delivery of our innovative health engagement and incentives solution....

  • Senior Manager, Process Improvement

    2 weeks ago

    Draper, Utah, United States Bill Full time

    Join Our Team as a Process Improvement LeaderWe are seeking a highly skilled Process Improvement Leader to join our team at BILL. As a champion of small and mid-size businesses, we are dedicated to automating the future of finance so businesses can thrive. Our Process Improvement Leader will be responsible for designing and implementing a Process Improvement...

  • Senior Vulnerability Management Engineer

    3 weeks ago

    Draper, Utah, United States Solventum Full time

    Join Solventum's Team as a Senior Vulnerability Management EngineerAt Solventum, we are committed to delivering innovative solutions that improve lives. As a Senior Vulnerability Management Engineer, you will play a critical role in ensuring the security and integrity of our systems and applications.The Impact You'll MakeEstablish and maintain a...

  • Senior Product Manager

    4 weeks ago

    Draper, Utah, United States Bill Full time

    Join Our Team as a Senior Product Manager for Virtual Card SolutionsWe are seeking an experienced Senior Product Manager to lead our virtual card program, one of our top business priorities. As a champion of small and mid-size businesses, we are dedicated to automating the future of finance so businesses can thrive.About the RoleThe ideal candidate will have...

  • Senior Product Manager

    3 weeks ago

    Draper, Utah, United States Bill Full time

    Join Our Team as a Senior Product Manager for Virtual Card SolutionsWe are seeking an experienced Senior Product Manager to lead our Virtual Card Program, a top business priority at BILL. As a champion of small and mid-size businesses, we are dedicated to automating the future of finance to help businesses thrive.About the RoleWe are looking for a...

  • Senior Vice President of Public Sector Sales

    4 weeks ago

    Draper, Utah, United States Pluralsight Full time

    Job Description:We are seeking a highly skilled and results-driven Senior Vice President of Public Sector Sales to join our team at Pluralsight. This individual will be responsible for leading our Federal and State/Local Education sales teams, providing a vision and creative solutions to drive sales execution, team development, and customer success.Key...

  • Senior Radiation Detection Program Manager

    2 weeks ago

    Draper, Utah, United States VPI Technology a division of Ludlum Measurement, Inc Full time

    Job DescriptionWe are seeking a highly skilled and experienced Program Manager to lead our Radiological Detection Systems division in Draper, Utah. The ideal candidate will have a strong background in program management, with a focus on government contracts and projects.The successful candidate will be responsible for managing a complex program that involves...

  • Senior Manager, Process Improvement Specialist

    1 month ago

    Draper, Utah, United States Bill Full time

    Unlock Your Potential as a Process Improvement ExpertJoin BILL, a leader in financial automation software for small and mid-size businesses, as a Senior Manager, Process Improvement. As a champion for process excellence, you will drive business and operational efficiencies, reducing costs and improving productivity.About the RoleThis is a unique opportunity...

  • Senior Product Manager

    2 weeks ago

    Draper, Utah, United States HealthEquity Full time

    Senior Product Manager - API and Partner Integration StrategyWe are seeking a highly skilled Senior Product Manager to lead the development of our API and partner integration strategy. As a key member of our product team, you will work closely with cross-functional teams to deliver timely, quality releases that provide high business value and exceed customer...

  • Customer Care Representative

    2 weeks ago

    Draper, Utah, United States Bill Full time

    Customer Care RepresentativeAt BILL, we're committed to delivering exceptional customer experiences. As a Customer Care Representative, you'll play a vital role in ensuring our customers receive the highest level of support and service. Your primary responsibility will be to handle customer inquiries and concerns via phone, email, and chat, providing timely...

  • Data Analytics Manager

    2 weeks ago

    Draper, Utah, United States 1-800 CONTACTS Full time

    We're seeking a highly skilled Data Analytics Manager to join our team at 1-800 CONTACTS. As a key member of our CRM team, you will play a critical role in driving innovation and ensuring the ongoing success of our company.As a Data Analytics Manager, you will provide and develop crucial data, metrics, and analysis to meet business needs and ensure...

Senior Customer Success Manager

2 months ago

Draper, Utah, United States Pluralsight Full time

Job Summary:

We are seeking a highly skilled Senior Customer Success Manager to join our team at Pluralsight. As a key member of our customer success organization, you will be responsible for driving customer engagement, retention, and growth across our enterprise customer base.

Key Responsibilities:

  • Develop and execute customized customer success plans to ensure maximum value realization and long-term customer satisfaction.
  • Build and maintain strong relationships with senior-level customers, including CTOs, CIOs, and other key stakeholders.
  • Collaborate with cross-functional teams, including sales, marketing, and product, to drive customer adoption and growth.
  • Conduct regular business reviews and provide actionable insights to customers to help them achieve their business objectives.
  • Identify and mitigate potential risks and issues that may impact customer satisfaction and retention.
  • Stay up-to-date with industry trends and emerging technologies to provide strategic guidance to customers and internal stakeholders.

Requirements:

  • 8+ years of experience in customer success, account management, or a related field.
  • Proven track record of driving customer growth, retention, and satisfaction in a SaaS or enterprise software environment.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
  • Strong analytical and technical skills, with experience working with data and analytics tools.

What We Offer:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous PTO policy and flexible work arrangements.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team of talented and passionate professionals.

About Us:

Pluralsight is a leading technology workforce development company that helps teams build better by knowing more and working better together. We provide a comprehensive platform of skills, flow, and cloud products that enable teams to develop critical skills, improve processes, and gain data-driven insights.

We're committed to building a diverse and inclusive workforce that reflects the communities we serve. We believe that every individual deserves an opportunity to succeed and grow, and we're dedicated to creating a workplace culture that supports and empowers our team members.