Current jobs related to Enrollment Advisor - Temple, Texas - Temple College

Temple College is seeking a highly skilled and dedicated Enrollment Advisor to join our team. As an Enrollment Advisor, you will play a critical role in overseeing the direction, development, delivery, assessment, and improvement of recruitment, enrollment, and retention programs within Student Services and Enrollment Management.

• Review and verify all incoming forms for Admissions, Financial Aid, and Advising.
• Enter and update information on student forms, documents, and transcripts into the Colleague computer system.
• Cross-train with Student Enrollment Services departments and meet, coordinate, and implement plans for and with main campus and EWCHEC staff.
• Manage student alerts for student caseload, monitoring the progress of assigned students, and providing interventions as needed to help the student stay on their pathway and succeed in their course enrollment.
• Serve potential and current students by providing communication and support on completing the admission application process, career counseling, academic advising, financial aid, registration, enrollment retention support to include academic and financial aid suspension appeals, career and transfer planning.
• Assist with resolving complaints and provide options for students.
• Welcome and greet visitors in person, by email, or on the telephone.
• Operate and answer multiple telephone lines and assist with inquiries, screen and forward telephone calls.
• Answer inquiries and provide information on Temple College to students, faculty, parents, and the general public.
• Direct students and visitors to appropriate College departments for further assistance as needed, either through email or phone.
• Meet, interact, and communicate information regarding general admissions requirements with area parents, ISD Superintendents, and high school Principals and Counselors with emphasis on recruiting and retention.
• Work with Temple College departments in promoting a college-going culture in the community through Application and Financial Aid promotion and information sessions.
• Provide general information to staff and the public regarding College matters and community relations.
• Assess student academic skills and interpret student advisement testing.
• Manage assigned caseload of prospective and current students.
• Collaborate in the activities connected with New Student Orientation and Student Life and Activities.
• Communicate and interact with campus Student and Enrollment Services departments.
• Maintain confidentiality based upon FERPA requirements.
• Attend conferences to remain current and gain more knowledge on industry issues.
• Support Temple College programming in the local community as needed, to include summer programs and camps.
• Perform job-related or other duties as assigned.

• Bachelor's Degree and two (2) years of directly related work experience, or an Associate's Degree with four (4) years of directly related work experience.
• Knowledge of Colleague software and student planning.
• Certification or licenses: None.

Work is normally performed in a well-lighted, heated, and/or air-conditioned indoor setting with adequate ventilation.

8:00 AM to 6:00 PM Monday through Thursday with an hour lunch break. 8:00 AM to 12:00 PM on Friday. Summer Schedule: 7:30 AM to 6:00 PM Monday through Thursday with a half-hour lunch break.

This position requires evening work during registration and recruiting, and providing virtual services on the weekend. This is an on-site position. Essential duties of the role must be performed in-person, during prescribed work hours.