Medical Assistant Certified Professional
4 weeks ago
The Medical Assistant Certified is a key role in our practice, creating a strong first impression for our patients and ensuring they feel cared for by our practice.
Responsibilities:
- Assist professional nursing staff by providing direct patient care, preparing charts, taking temperature, pulse, performing screenings, blood pressure, and respiration.
- Assist physicians by maintaining practice workflow, organizing exam rooms, maintaining, and ordering supplies, screening patient requests, and other duties as assigned.
- Follows instructions closely and reports observations and symptoms indicative of the patient's reactions to treatments and patient complaints.
- Responsible for workflow in practice to ensure timely appointments and decreased wait-times to see Provider.
- Assist in scheduling accurate initial evaluations, follow-up appointments, and cancellations.
- Initiates all appointment reminder calls in a professional and courteous manner, projecting appropriate language and tone of voice.
- Demonstrates effective oral, listening, and written communication skills that facilitate positive customer relationships and staff interaction in the delivery of care.
- Prioritizes duties and responsibilities and completes them accurately and in a timely fashion.
- Maintains confidentiality and demonstrates responsible judgment by updating knowledge, referring problems through appropriate channels, and observing the policies and procedures.
- Obtain and enter patient history, chief complaint, and update the medication list into the electronic medical record.
- Maintains compliance with legal requirements, HIPAA, OSHA, and company policies.
- Assisting with other office duties including answering phones, faxing, filing, etc.
- Keeps supplies ready by inventorying stock, placing orders, verifying receipt, sorting, and storing.
- Restocking exam/procedure rooms.
- Maintains safe, secure, and healthy work environment by establishing and following standards and procedures, complying with legal regulations.
- Help answer phones, filing, greeting patients, and any other administrative task.
- Maintains infection control/safety guidelines and confidentiality policies.
- Perform other duties/tasks as requested by providers, coordinators, and management in accordance with office procedures/policies.
Requirements:
- High School Diploma/GED with 10 years of medical office experience required.
- Two year degree from accredited Medical Assistant program with certification preferred.
- Familiar with Patient Care.
- CPR certified.
- Experience on EHR and EMR systems, Athena preferred.
- Knowledge of pre-authorizations and referrals.
- Completed an accredited Medical Assistant Program.
- Obtain certification in 90 days.
Skills:
- Ability to clearly communicate medical information to professional practitioners and/or the general public.
- Ability to maintain confidential information.
- Good interpersonal skills, sense of urgency, being proactive and ownership for one's work.
- Dependable, with strong work ethic and extremely high degree personal integrity.
- Ability to deal with multiple interruptions on a continual basis that must be met with a friendly exchange with others.
- Helpful and constructive view of working with others to achieve positive outcomes.
- Taking responsibility and being accountable for your own actions.
Work Environment:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low to moderate.
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