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Sales and Customer Service Representative

3 weeks ago

Waco, Texas, United States Scenthound Waco, TX Full time

About Scenthound

Scenthound is a leading provider of dog grooming and health services in Waco, TX. We are committed to delivering exceptional customer experiences and promoting healthy lifestyles for our furry friends.

As a Grooming Receptionist, you will play a critical role in driving membership sales and providing top-notch service to our customers. Your passion for dogs and customer satisfaction will shine through in your work, making you an invaluable member of our team.

We offer a competitive hourly base pay of $15-$16 per hour, plus a shared tips pool that can increase earnings by up to $4-$6 per hour. This position requires reliability, excellent communication skills, and the ability to learn and adapt to our products and services.

Key Responsibilities:

  • Drive membership sales through health and wellness education
  • Develop membership leads by following up with potential members
  • Answer phone calls, schedule appointments, manage customer profiles and records
  • Manage cash drawer responsible for daily cash handling
  • Resolve customer concerns and retain memberships