Loan Processing Manager

2 weeks ago


Reston, Virginia, United States Financial Staffing LLC Full time

Loan Processing Supervisor - Longview

Relocation Assistance Available

Job Summary:

As a key member of our team, you will be responsible for overseeing the effective operation of the loan processing department, focusing on Non-Real Estate loans. Your primary objective will be to provide exceptional customer service to both internal and external customers, ensuring secure, accurate, and responsive interactions at all times.

Essential Job Functions:

  • Supervise employees and functions of the Loan Processing department, ensuring all service standards are met in a courteous, thorough, and timely manner.
  • Provide direction to branch personnel regarding the loan platform system.
  • Ensure Regulatory compliance is achieved.
  • Assist the Manager in training for new and existing processors.
  • Pre-Closing review of all loan files within thresholds set by the Director of Loan Operations.

Other Functions:

  • Assist other branch personnel with loan closings when necessary.
  • Assist the Department Manager with coordinating scheduled time off and time edits for the Loan Processing area.
  • Assist the Loan Processing Manager in managing labor and performance levels according to budget and performance report.
  • Assist the Loan Processing Manager in performing coaching sessions and establishing development plans with each employee to ensure staff development.
  • Provide support to Commercial Real Estate Processing as needed.
  • Other duties as requested by the Manager or other management representatives of the bank.

Qualification Requirements:

  • High school diploma or equivalent with some college preferred.
  • 5 years of real estate and complex commercial processing experience.
  • Accuracy and attention to detail.
  • Experience with training of staff.
  • Advanced computer, calculator, and typing skills.
  • Knowledge of regulatory, legal, and bank regulations.
  • Professional oral and written communication skills.
  • Ability to perform under pressure and meet deadlines.
  • Must be able to perform the essential functions of the job with or without reasonable accommodation and without posing a direct threat to the health and safety of self or others.


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