Courtyard Marriott Front Desk Associate

5 days ago


Ann Arbor, Michigan, United States Schulte Companies Full time
Front Desk Agent Role at Schulte Companies

We are seeking a Front Desk Agent to join our team at Schulte Companies. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in experience.

Key Responsibilities:
  • Greet and check in guests, ensuring a warm and welcoming atmosphere
  • Answer phone calls and respond to guest inquiries in a timely and professional manner
  • Handle cash and credit card transactions accurately and efficiently
  • Provide information about hotel amenities and local attractions to enhance the guest experience
  • Maintain a clean and organized front desk area, ensuring a positive impression for our guests
  • Assist with guest requests and complaints, resolving issues promptly and professionally

We are looking for a highly motivated and customer-focused individual to join our team. If you have excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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