Healthcare Insurance Client Services Specialist
3 weeks ago
We are seeking an experienced Healthcare Insurance Client Services Specialist to join our team at Capstone Search Group. In this role, you will be responsible for delivering personalized service to clients by engaging directly with them and company underwriters on health plan benefits management, network selection, claims, and vendor management. Your primary responsibilities include establishing and managing timelines to complete tasks, monitoring financials, and requesting health and welfare plan renewals in preparation for changes, final review, implementation, and enrollment.
Key Responsibilities
- Provide exceptional account management support to the producer team
- Establish and maintain strong relationships with clients, carriers, underwriters, and vendors/partners through clear communication and regular updates
- Assist clients with meeting employee benefit-related compliance regulations (HIPAA, ERISA, ACA)
- Develop and present RFPs, client proposals, and communications
Requirements
- 3-5 years of experience in employee benefits, preferably in a retail agency setting
- Strong technical proficiency in all aspects of ACA and healthcare reform
- Small Group (2-50) experience strongly preferred
- State insurance license or ability to obtain it within three months of hire
Salary Information
$65-80,000 + bonus + comprehensive benefits package
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