Technical Business Analyst
2 weeks ago
We are seeking a talented Data Science Expert to join our team at Apple. As a Product Support Data Scientist, you will be responsible for driving business outcomes through data-driven insights and working closely with cross-functional teams.
The ideal candidate will have a strong background in machine learning, statistical analysis, and programming skills, with experience in deploying data science techniques to solve practical business problems.
You will work on deriving insights into the software quality of Apple's products, using advanced analytics to tackle challenging problems. You will also be responsible for establishing relationships, finding opportunities, developing performance indicators, and communicating complex data analyses.
Your Key Responsibilities:
- Craft and implement machine learning models to identify anomalies in metrics related to software field performance and product quality
- Establish algorithms and build tools to gain a deep understanding of why customers contact Apple for support
- Use output from tools and models to help teams around Apple understand what product and software improvements are priorities to address
- Collaborate with cross-functional teams to establish relationships, find opportunities, develop performance indicators, and communicate complex data analyses
About the Location
Our team is located in San Diego, California, and we offer a range of benefits and perks to support your success and well-being.
About You
To succeed in this role, you will need to have a strong foundation in data science, including machine learning, statistical analysis, and programming skills. You will also need to be able to effectively communicate complex ideas to both technical and non-technical audiences.
What We Offer
As a Data Science Expert at Apple, you can expect a competitive salary range of $129,600-$195,200 per year, depending on your skills, qualifications, and location. Additionally, you will receive comprehensive medical and dental coverage, retirement benefits, and a range of discounted products and free services.
This role may also be eligible for discretionary bonuses or commission payments as well as relocation assistance.
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