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HR Systems Analyst

2 months ago

Carlisle, United States Retail Business Services Full time
Job Summary

This role is responsible for the delivery of HR systems and technology solutions to support the business operations of Retail Business Services. The successful candidate will have expertise in HR information systems, process analysis, and technical delivery.

Key Responsibilities
  • Lead the management, monitoring, and improvement of existing and new delivery management and IT processes such as change management, release management, resource planning, and issue resolution.
  • Design, lead, and provide functional subject matter expertise for the installation, customization, and usage of HR applications.
  • Identify process weaknesses in the use of HR applications and partner with the design team to develop changes in design or tuning and then implement them.
  • Manage and support IT infrastructure linkages, software development connections, and implementation, business requirements being translated into functional and technical specifications, business customer support, business services resource management, and delivery protocol development.
  • Manage and develop HR software and applications implementation processes; manage, monitor, and improve enterprise resource planning (ERP) and IT processes related to prioritization, resource management, and quality assurance protocols.
  • Act as a liaison between central IT and HR functions, providing process, delivery, and functional HR expertise to deliver operational initiatives that drive business performance.
  • Work with user groups in the HR organization to define delivery needs and resource requirements. Work with central IT to develop plans for proposed systems, including maintenance budgets. Monitor implementation and operation of approved operational projects and initiatives.
  • Advise HR personnel on delivery utilization of HR information systems.
  • Coach and develop team on project management principles and processes to better utilize resources.
  • Implement agile transformation HR projects and work collaboratively with HR and IT teams to deliver successful business solutions.
Requirements
  • Bachelor's Degree or equivalent combination of education and related work experience.
  • SuccessFactors Certification in at least 1 module required.
  • MBA preferred.
  • Lean or Six Sigma Certification preferred.
  • 7+ years of HRIS or significant proven analytical experience.
  • 3+ years of SuccessFactors Experience Required.
  • 1+ years of IT experience or project management.
  • 5-10% Travel.
Skills and Abilities
  • Ability to review technical and functional business requirements.
  • Proactively look for solutions and anticipate needs to develop new or revised processes.
  • Provide fully developed work.
  • Ability to perform most complex analytical tasks related to comparing foundation data, role permissions, configuration, and associate data to determine root cause of error.
  • Ability to recommend practical corrective actions and implement actions on analysis provided. Able to identify technical solutions to help solve problems.
  • Evaluate and recommend the most efficient and cost-effective processes and delivery protocols to support effective business operations and calendarizing of initiatives.
  • Ability to research, analyze, design, and maintain delivery processes and procedures in support of priority business initiatives. Monitor HR process and information needs and initiate new procedures to meet changing requirements.
  • Ability to serve as a project lead, partnering with design team, senior IT, business services, and brand HR leaders providing functional HRIS expertise to solve complex business problems to meet business needs.
  • Ability to manage complex business processes, system configuration, and interconnected activities with conflicting priorities to support business delivery.
  • Ability to perform complex system configuration implementation, validation, and resource management to maintain an incredibly complex network of HR systems and applications.
  • Ability to partner with IT and business counterparts to create HRIS capabilities supporting the entire organization.
  • Designs, develops, codes, tests, debugs, and/or customizes HR information technology (IT) solutions across the Ahold Delhaize technical landscape. Applies best practices and advanced delivery and project management methodologies, to address and review system requirements, business processes, resource management, and changing development and technology environments.
  • Critical and System Thinking.
  • Advanced MS Office – especially Excel and Power BI.
  • Written and spoken Communication - Ability to write requirements and procedures documents.
  • Strong analytical skills.
  • Strong attention to detail.
  • HR System & Configuration Knowledge.
  • Strong understanding of SuccessFactors Biz X Suite.
  • Work independently.
  • Ability to influence without authority.
  • Strong Presentation skills - Ability to present to senior business leadership.
  • Aptitude for comprehending and leveraging both HR and technical concepts for continuous improvement and process re-design.
  • Negotiation skills.
  • Ability to maintain high level of confidentiality.
  • HR system knowledgeSuccessFactors Employee CentralSuccessFactors LearningSuccessFactors Recruiting & OnboardingSuccessFactors TalentSuccessFactors Employee Central Payroll (ECP) ReplicationSuccessFactors Employee Central Payroll (ECP)MuleSoft Integration LayerKronosHR MeccaOrgVueFileSoftPeopleFluentFilenetCustom In-House Solutions: BU, PTO Admin, UDF, Union Ben Admin (UBA), & Union Contribution (UFC).
Work Environment

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days.