Customer Service Representative

4 weeks ago


Southaven, Mississippi, United States Glide Xpress Full time

About Us
Glide Xpress Car Wash is a premier provider of convenient, high-quality car wash services, committed to delivering an outstanding customer experience with efficiency and excellence. We take pride in our commitment to environmental sustainability, utilizing cutting-edge technology to minimize our ecological footprint while providing superior cleaning results.

Key Responsibilities
As a member of our team, you will be responsible for maintaining the cleanliness of the parking lot area, ensuring it is free from debris and hazards. You will also perform routine cleaning tasks around the car wash site, including trash removal, sweeping, and wiping down surfaces to maintain a tidy and inviting environment for customers. Additionally, you will monitor and unclog vacuum stations as needed to ensure uninterrupted service for customers.

Membership Sales
You will actively engage with customers to promote and sell membership packages, providing information about benefits and assisting with sign-ups as required. Your excellent communication and interpersonal skills will enable you to provide friendly and attentive customer service, addressing inquiries, resolving concerns, and assisting customers with using the car wash facilities.

Qualifications
We are looking for individuals with a high school diploma or equivalent, previous experience in a customer service or hospitality role, and strong communication and interpersonal skills. You should be able to work effectively in a fast-paced environment, have attention to detail, and a commitment to maintaining cleanliness standards. Sales experience or a willingness to learn sales techniques is also desirable.

Benefits
We offer a competitive hourly wage with opportunities for bonuses and commissions, opportunities for rapid growth and advancement within the company, employee discounts on car wash services, and a positive and supportive work environment.



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