Night Auditor

1 day ago

Norfolk, Virginia, United States MCR Hotels Full time
Job Title: Night Auditor

Job Summary:

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. This includes registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.

Key Responsibilities:

  • Register guests and make reservations
  • Prepare daily reports and balance transactions
  • Conduct security walks and maintain the front desk area
  • Initiate and complete the End of Day process
  • Complete the Night Audit checklist for computer procedures daily
  • Balance the day's work, including miscellaneous revenue, telephone postings, valet laundry, server and desk agent's paperwork, etc.
  • Prepare and distribute the Daily Flash Report as needed
  • Transfer the master or house accounts as necessary
  • Run morning reports according to MCR and Brand procedures
  • Complete any reports as requested by management in a timely manner

Requirements:

  • Must have a positive attitude and willingness to learn
  • Demonstrate the ability to multi-task
  • Demonstrate the ability to be detail-oriented
  • Demonstrate the ability to problem-solve to effectively deal with internal and external customers
  • Must have basic English verbal and written communication skills
  • Must work well in stressful, high-pressure situations
  • Basic math skills
  • Must have the ability to obtain alcohol awareness certification as required by the State
  • Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays
  • Must be proficient in Windows operating systems, Company-approved spreadsheets, and word processing
  • Must be able to communicate information and ideas clearly
  • Must have a desire to serve all guests
  • Must meet the legal age to serve alcoholic beverages (at select properties)

Preferred Qualifications:

  • Experience in a hotel or a related field
  • Brand knowledge and experience

About MCR Hotels:

MCR is the 3rd-largest hotel owner-operator in the United States. Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia. MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.

MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands, and a number of unflagged independent hotels.

MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020. MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.

For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award, and the American Institute of Architects national Architecture Award, the highest honor given by the AIA.

What We Offer:

  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance - available after 30 days of employment for full-time team members

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