Taziki's Cafe Team Lead

4 weeks ago

Panama City Beach, Florida, United States Taziki's Cafe Full time
About Taziki's Cafe

Taziki's Cafe is a fast-casual restaurant brand with a Mediterranean-inspired menu and a Southern flair. Our mission is to create an environment that combines extraordinary food with meaningful human connection.

Job Title: Shift Leader

We're seeking a skilled Shift Leader to join our team at Taziki's Cafe. As a Shift Leader, you'll be responsible for leading our team during opening, mid, and closing shifts, ensuring a seamless dining experience for our guests.

Key Responsibilities:
  • Supervise and manage staff members and training in the absence of upper management
  • Be a Taziki's Ambassador for our service, menu, story, and culture
  • Embody our 'cafe management' work style by performing store positions when not focused on administrative responsibilities
  • Understand POS (point of sale register) to quickly and correctly place guest orders
  • Perform basic back of house functions for all five stations (Grill, Salad, Prep, Roll-Up, Expo)
  • Ensure the quality and accuracy of each and every guest order
  • Describe our food with passion and educate our guests on our menu, its ingredients, and allergy/dietary alerts for both restaurant and catering orders
  • Joyfully connect with our guests, smiling and welcoming them in the line, at the counters, and in the dining areas
  • Maintain proper hygiene and uphold an appearance that projects a positive company image at all times
  • Execute proper Alcohol Handling policies and procedures (refer to state, city, and county policies)
  • Perform proper opening and closing responsibilities
  • Support your GM with assigned weekly operational and administrative tasks
  • Maintain a positive, clean, safe atmosphere and environment for both your guests and your coworkers
  • Comply with applicable Health Department standards and lead the team to use safe work practices throughout shift
  • Demonstrate a professional attitude and respect for your coworkers, establishment, and the Taziki's brand
Perks:
  • Flexible work schedule
  • Training Program
  • Discounted Meals
  • Exciting and dynamic work environment
  • Opportunities for growth and a promising career path through a commitment to ongoing training
Requirements:
  • Must be 21 years of age
  • Prior food service experience preferred
  • Must obtain Food Manager certification
  • Must have reliable transportation
  • Exhibit leadership, guest service, and verbal communication skills with guests/team members
  • Ability to thrive in a fast-paced environment, balancing multiple tasks and priorities
  • Ability to follow instructions and adhere to the policies and procedures
  • Demonstrate sound decision making and problem-solving skills
  • Exercise good judgment when dealing with guest situations, complaints, and initiates corrective action in the absence of upper management
Working Conditions/Hours:

Hours will vary and may include early mornings, evenings, weekends, and/or holidays.

Physical Requirements:

As a part of the Taziki's Hospitality Team, you'll perform duties that require standing and fast movement throughout the kitchen and dining room. You'll walk and stand during the entire shift. Your role requires reaching, bending, lifting, carrying, and wiping. You'll need the ability to prioritize multiple tasks and work with speed and efficiency in high-pressure situations.

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