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Fabric Sales Associate

2 months ago


Tacoma, Washington, United States JOANN Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Fabric Sales Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales through product knowledge and innovative merchandising, and maintaining a high level of operational excellence.

Key Responsibilities
  • Provide exceptional customer service, ensuring that every customer feels valued and supported in their shopping experience.
  • Drive sales through advanced product knowledge, suggestive selling, and innovative merchandising techniques.
  • Maintain a high level of operational excellence, including processing customer transactions, stocking shelves, and maintaining a clean and organized sales floor.
  • Embodies the characteristics of a Brand Ambassador, Operational Excellence, Business Acumen, and Inspirational Leader.
Requirements
  • High School or GED preferred.
  • No experience required; 1-3 years previous experience in a customer service environment preferred.
  • Part-time status requires availability that meets the needs of the store.
Benefits
  • Medical, Dental, and Vision benefit plans.
  • Company-paid basic, Optional, and Dependent life insurance.
  • Long-term disability and Company-paid Short-term disability.
  • Paid Time Off and Sick Time.
  • Tuition Reimbursement.
  • Team Member Discount.
Physical Requirements
  • Stand during an entire shift (other than normal break time).
  • Continuously walk around all areas of the store throughout shift.
  • Read written instructions, reports, and other information on paper and computer screens.
  • Orally communicate with customers and other team members on a consistent basis throughout their shift.
  • Input data on computer keyboard and handheld units.
  • Use 2-way radios (hear incoming messages and provide verbal response).
  • Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor.
  • Lift, place, and arrange items on shelves and racks.
  • Bend down and reach above head.
  • Climb and descend ladder.