Information Technology Supervisor II

4 days ago


Sacramento, California, United States Covered California Full time
Job Title: Information Technology Supervisor II

At Covered California, we are seeking a highly skilled Information Technology Supervisor II to lead our IT initiatives and ensure the delivery of reliable and user-centric IT services.

Job Summary:

The Information Technology Supervisor II will play a pivotal role in leading our strategic IT initiatives, ensuring the delivery of reliable and user-centric IT services. This position demands a blend of strategic planning, technical expertise, security compliance, leadership skills, change & project management, and customer experience enhancement.

Key Responsibilities:
  • Comprehensive management of IT strategies, from planning and coordination to the execution of technical support services.
  • Leading IT teams, guiding, mentoring, motivating, and coaching to foster a culture of inclusion, excellence, and innovation.
  • Aligning IT strategies with Covered California's organizational goals.
  • Deploying cutting-edge solutions and leading teams towards achieving technological excellence.
  • Applying knowledge to complex issues and providing creative solutions.
Requirements:
  • Minimum of 2 years in a lead or supervisory capacity.
  • Experience in leading IT teams, with strong technical knowledge, including proficiency in ITIL practices and tools such as ServiceNow, Workday, SharePoint, M365, DocuSign, and CLM.
  • Ability to guide, mentor, motivate, and coach teams.
  • Strong leadership skills, with a focus on inclusion, excellence, and innovation.
What We Offer:

At Covered California, we recognize our employees are our most valuable asset. We offer a variety of career fields that help make a difference in the lives of Californians. If you are passionate about offering creative solutions, coaching, and mentoring a dedicated team, and playing a key role in the technological advancement of our organization, we encourage you to apply for this exciting opportunity.

Working Conditions:

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Covered California's current telework policy. While Covered California supports telework, in-person attendance may be required based on operational needs.

Special Requirements:

A Statement of Qualifications (SOQ) is required to apply. The SOQ will be used as a pre-interview screening tool. Applicants who do not follow the SOQ instructions and/or do not answer the prompt as stated below may not be considered.



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