Application Support Specialist

2 weeks ago


Shafter, California, United States Baker Hughes Holdings LLC Full time
Job Title: Application Support Engineer

We are seeking a highly skilled Application Support Engineer to join our team at Baker Hughes Holdings LLC. As a key member of our Upstream Chemical team, you will be responsible for providing technical support and solutions to our customers in the oil and gas industry.

Key Responsibilities:
  • Providing technical support to customers for our fluid separation product line, including technical selling and product evaluations
  • Diagnosing production system issues and supporting customers through to successful resolution
  • Visiting customers with sales and engineering representatives to deliver technical presentations and reports
  • Leading and conducting new business field surveys, associated product qualification analyses, and new program transitions
  • Troubleshooting production issues and providing technical support for facility and flow diagnostics, as well as determining the root cause of the issue
  • Developing and implementing new technology to improve profitability for our customers and Baker Hughes
Requirements:
  • Bachelor's degree in Engineering, Technical discipline, or a High School Diploma/GED with more than 5 years of oilfield production chemicals experience
  • 5 years of oilfield production chemicals experience, working with a variety of chemical applications, including Technical Field Work and working in a Lab
  • Solid Communication skills with the ability to interact with internal and external customers, and technical team members
  • Natural ability to engage, influence, and build relationships with customers and teams across the business
  • Professional Writing skills
  • Computer skills and knowledge of MS Office Suite
  • Ability to manage data sets and analyze
  • Must have people skills and be able to present and conduct meetings with customers
  • Self-starter, independent, and not requiring micromanagement
  • Must be a strong team player willing to bond/network with high-caliber technical team
  • Willing and able to travel overnight for work up to 25% of the time
What We Offer:
  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Education Assistance
  • Generous Parental Leave
  • Mental Health resources, Virtual Therapy Programs
  • Dependent and Partners Care
  • Pet Insurance
  • Additional elected or voluntary benefits

The annual pay scale for this position is between $96,000.00 and $179,000.00. Candidates for this role must be located in or near the locations displayed above. Baker Hughes will issue a non-bias competitive offer; the salary range posted for this position reflects the projected hiring range for new hires, full-time salaries in some U.S. locations, not including equity or benefits.



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