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Loss Prevention Specialist

2 months ago

Cleveland, Ohio, United States Heinen's Grocery Store Full time

{"Job Title": "Loss Prevention Associate", "Company Overview": "Heinen\u2019s Grocery Store is a premier grocery store chain that values quality products and outstanding customer service. With a rich history dating back to 1929, we have grown to operate 23 stores, two distribution warehouses, one food production plant, and a corporate office in Warrensville Heights, Ohio. Our company culture emphasizes quality of life for every associate, offering a competitive compensation package, professional development opportunities, paid time off, and balanced work schedules.", "Job Summary": "As a Loss Prevention Associate, you will investigate and mitigate root causes of internal, external, operational, and vendor-related shrink. You will work collaboratively with store teams and other Heinen\u2019s associates to implement strategic solutions that reduce shrink and improve profitability.", "Responsibilities": ["Analyze external theft patterns and identify organized retail crime activity.", "Conduct external theft investigations to identify and prosecute offenders.", "Conduct internal theft investigations to identify offenders.", "Maintain detailed investigation case files and documents investigative progress.", "Conduct store and warehouse facility safety and security assessments and proactively create awareness surrounding external theft, internal theft, food safety, and personal safety risks.", "Educate and coach store teams regarding prevention of loss and risk reduction.", "Support teams across business units with all Loss Prevention/Asset Protection related activities.", "Measure the effectiveness and impact of shrink reduction strategies and adapt as needed.", "Perform periodic cycle count inventories of high theft items and investigate variances.", "Qualifications": ["High school diploma or equivalent.", "LPC, CFI, CFE, or CPP accreditation preferred.", "5 years\u2019 experience in retail loss prevention/asset protection. Leadership/supervisory experience preferred.", "Demonstrated experience analyzing and using varied sources of data to understand underlying drivers of complex problems.", "Strong data orientation. Enjoys leveraging analytics to find solutions.", "Excellent written and verbal communication skills that can be used across all levels of the organization.", "Working knowledge of Microsoft tools including Outlook, Word, PowerPoint, Excel, and Teams.", "Able to build strong working relationships and work in a collaborative manner across all levels of the organization.", "Able to effectively plan, prioritize, meet deadlines, and maintain a high level of accuracy in a dynamic and fast-paced environment.", "Able to lead, problem solve, and think critically.", "Superior professionalism, discretion, and judgment, maintaining the highest levels of confidentiality.", "Occasional travel to Chicago market."]}