Collision Damage Estimator
2 months ago
Southfield, Michigan, United States
Tesla
Full time
Job Summary:
Tesla is seeking a skilled Collision Damage Estimator to join our team. As a key member of our Body Repair department, you will play a critical role in supporting the repair of our cutting-edge electric vehicles.
Key Responsibilities:
- Create detailed repair estimates for collision-damaged Tesla vehicles, focusing on technical estimating rather than sales.
- Develop repair plans in accordance with Tesla's specific repair procedures, ensuring the highest quality standards.
- Direct disassembly technicians to efficiently expose all damages, promoting a thorough understanding of the repair requirements.
- Communicate effectively with insurance companies to submit claims and billing, ensuring seamless processing.
- Direct Collision Technicians to perform repair attempts where the Repair vs. Replace decision is unclear, promoting efficient and effective repair processes.
- Keep customers informed about vehicle progress, maintaining open and transparent communication.
- Close billing and deliver vehicles to customers, ensuring a smooth and satisfying experience.
Requirements:
- 5+ years of experience in automotive collision damage estimating.
- Knowledge of insurance procedures and requirements.
- Proficiency in Computers, as well as CCC, Audatex, or Mitchell Estimating Software.
- Automotive knowledge and background, with a willingness to be cross-trained in career-advancing management roles as needed.
- Excellent verbal and written communication skills, with a strong focus on customer service.
- I-CAR certification preferred.
- Valid driver's license preferred.