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Leasing Consultant
2 months ago
- Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objectives and expectations.
- Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI.
- Maintain occupancy levels as established by owner/budget expectations.
- Exhibit professional leasing techniques.
- Assist with the completion of the monthly Market Surveys and analysis.
- Assist with advertising and marketing strategies for the apartment community as needed.
- Exhibit closing ratios in regards phone and walk-in traffic per FPI policy.
- Assist with ensuring that all online marketing sources are updated (e.g., Craigslist) daily.
- Promote positive resident/management relations, to retain desirable residents.
- Assist with resident retention programs.
- Ensure the safety, comfort and privacy of all property residents.
- Ensure move-in orientation is completed consistently with new residents.
- Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures.
- Responsible for the daily integrity and confidentiality of resident files.
- Ensure that documents and reporting systems are maintained, updated, and organized.
- May assist in periodic reporting requirements as requested.
- Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures.
- Reports timely any/all injuries, illnesses, property damage through the proper reporting channels and forms.
- React calmly and professionally in emergency, emotional and/or stressful situations.
- Assist residents with reporting of maintenance needs.
- Document facility and maintenance needs and ensure timely completion.
- Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor.
- Follow up on maintenance requests to promote resident communication and satisfaction.
- Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
- Comply with all Fair Housing Laws and FPI policies and procedures.
- Promote a professional image by adhering to FPI Management's Dress Code Policy.
- Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.
- Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.).
- Perform any and all functions as directed by the supervisor, including special project assistance.