Healthcare Access Coordinator

2 weeks ago


St Petersburg, United States Johns Hopkins Health System Full time
About the Role:
As a Healthcare Access Coordinator at Johns Hopkins Health System, you will play a vital role in ensuring efficient access to patient care. This position requires strong leadership skills, excellent communication abilities, and a keen eye for detail.

Key Responsibilities:
- Assist in orienting and training new staff members to increase competency.
- Serve as the initial point of contact for resolving customer needs, managing clinic scheduling, and directing telephone calls in a polite and informative manner.
- Collaborate with various departments and levels of staff to promote a collaborative work environment.
- Respond to emergency calls promptly and efficiently to prioritize patient safety.

Requirements:
- High School diploma or equivalent required; 4+ years of healthcare business office experience preferred.
- Excellent verbal and written communication skills, along with strong interpersonal and team-building abilities.
- Advanced understanding of medical terminology and procedures including registration, scheduling, and insurance management.

Compensation:
The estimated salary for this role is $23.00 - $28.00 per hour, depending on experience.

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