Senior Business Analyst

4 weeks ago

New York, New York, United States Mindlance Full time
Job Description

As a Senior Business Analyst at Mindlance, you will play a vital role in helping revamp an outdated system by gathering and creating business requirements from our Mortgage Insurance Fund (MIF) project. You will document current state processes and systems, and then use lean methods to re-engineer processes through collaborative and data-driven efforts to develop new business requirements for future state systems.

The ideal candidate will demonstrate critical thinking skills when solving problems and making recommendations for new solutions. You will work closely with internal and external stakeholders and subject matter experts to elicit, analyze, communicate, and validate functional and strategic needs, as-is processes, and the development of to-be result-oriented solutions.

Responsibilities
  • Collaborate with internal and external stakeholders and subject matter experts to elicit, analyze, communicate, and validate functional and strategic needs, as-is processes, and the development of to-be result-oriented solutions.
  • Prepare business cases for project proposals, incorporating the need, solution, feasibility, costs, timeline, and results of completing the project.
  • Conduct requirements gathering, identify business rules, prepare test plans, monitor and document test results, and report status, issues, and risks.
  • Investigate errors in systems and processes and work with technical staff to develop, implement, and test resolution plans.
  • Apply Lean concepts in accordance with the Lean Initiative, using methods to help achieve data-driven outcomes within diverse teams.
  • Assess processes, take measurements, and interpret data.
  • Design, run, test, and upgrade systems and processes.
  • Develop best practices, routines, and innovative solutions to reduce waste and improve the quality of output and results.
  • Perform process simulations.
  • Manage multiple competing priorities in process design; weighing and helping process owners assess ways to make progress on multiple fronts while prioritizing the most important outcomes.
  • Subscribe to standard SDLC models.
Requirements
  • Bachelor's degree; MBA or relevant technical degree preferred.
  • Minimum of 7 years of successful experience as a business analyst and proven history managing and delivering large-scale, complex, multi-year projects.
  • A strong background in technology, analysis, and critically evaluating information gathered from multiple sources.
  • Experience decomposing high-level information into details, distinguishing user requests from the underlying true needs, and developing solution ideas from requirements.
  • Proven experience successfully working in a team setting and ability to reconcile conflict.
  • Experience in related professional business/project analyst capacity.
  • Proven experience writing business requirements documentation (BRDs) and functional requirements documentation (FRDs), including creating workflow/process flow diagrams.
  • Experience managing/working on projects through all phases of the Software Development Life Cycle (SDLC).
  • Extensive organizational skills to manage agency expectations and project artifacts.
  • Excellent listening skills and the ability to elicit pertinent information from key staff.
  • Excellent oral and written communication skills.
  • Proven work experience in process re-engineering.
  • Excellent technical skills.
  • Knowledge of process-related standards.
  • Analytical thinker with interpersonal skills.
  • Experience in finance/housing (e.g. mortgages, mortgage insurance/underwriting, and audits).
  • Public sector experience is a plus.
  • Experience with Microsoft Office, Project, Excel, and Visio.
  • Experience with SQL Server is a plus.

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