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Patient Care Associate

3 months ago

Waltham, Massachusetts, United States Massachusetts General Hospital(MGH) Full time
Job Title: Patient Care Associate

We are seeking a highly motivated and compassionate Patient Care Associate to join our team at the Massachusetts General Hospital (MGH) Cancer Center. As a Patient Care Associate, you will play a vital role in providing exceptional patient care and support to our patients and their families.

Job Summary:

The Patient Care Associate will assist the nursing staff with various tasks, including phlebotomy, EKGs, and equipment preparation. You will also accompany patients to infusion bays for treatment and assist with ordering and stocking of infusion bays. Our Patient Care Associate team prides itself on responding to patient requests in a timely manner, safeguarding patient confidentiality, monitoring patient safety, and communicating in a respectful manner.

Responsibilities:
  • Assist nursing staff with phlebotomy, EKGs, and equipment preparation
  • Accompany patients to infusion bays for treatment
  • Assist with ordering and stocking of infusion bays
  • Respond to patient requests in a timely manner
  • Safeguard patient confidentiality
  • Monitor patient safety
  • Communicate in a respectful manner
Requirements:
  • Knowledge of English language sufficient to read, speak, and write accurately
  • Effective customer service orientation and the ability to interact with diverse groups of patients, staff, and providers
  • Knowledge of simple arithmetic
  • Demonstrated ability to solve basic patient and practice problems using a combination of strong interpersonal and communication skills, attention to detail, and superior organizational skills
  • Ability to lift and transport patients, using the appropriate physical technique, in a safe manner for the patient and self
Preferred Qualifications:
  • Must have recent experience, and/or training, in clinical patient care
Education and Certification:
  • Licensed, certified, or enrolled student in a Nursing Assistant, Medical Assistant, Mental Health Technician, or EMT accredited program, at the time of hire
  • OR Candidate enrolled in a Nursing program, Pre-Med, or PA undergraduate program with at least one semester of patient care rotations completed at time of hire, and able to complete the PCA skills/tasks list
Work Environment:

The Massachusetts General Hospital (MGH) Cancer Center is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to providing our employees with a rewarding and fulfilling career. Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve great things. We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally.