Brand Ambassador
4 weeks ago
As a Brand Ambassador at SFA, you will be the face of our luxury brand, driving sales and growth through expertise and technical knowledge. You will be responsible for product training, education, and feedback to merchants and vendors, as well as advanced client and business development skills.
Key Responsibilities
- Drive sales for the brand in a specific category
- Develop and execute strategies to drive overall sales for the brand
- Develop and execute strategies for acquiring new clients and expanding existing client sales to meet or exceed individual sales goals
- Strategically develop plan in partnership with leadership to support overall Local Business Development Plan
- Execute category strategies for the brand developed by the Brand Manager or GM
- Demonstrate expertise in customer base by having knowledge of top customers
- Coordinate special orders, reserves and product movement between stores to deliver to customer requests
- Reinforce shortage awareness and adherence to SOP as it relates to the overall profitability of the area
- Coordinate department efforts to maximize special events and trunk show focus days
- Develop partnerships with Fifth Avenue Club consultants and other Store Associates to promote line and increase intersell
- Educate and train SFA Associates on the technical aspects of the products (construction, fabrication, design, etc.)
- Use the Monthly Recap Form to provide feedback to corporate buying office and vendor regarding specific needs, opportunities, sizing and customer requests to target future growth
- Act as a liaison between department and vendor representatives
- Leverage opportunities to share technical product knowledge to educate the customer on the characteristics of the product
- Act as role model for Sales Associates by exhibiting the highest customer service standards
- Ad hoc responsibilities as needed
SFA is a team of disruptors focused on stores and redefining the luxury experience. We offer a culture that promotes a healthy, fulfilling work/life balance, as well as benefits and career advancement opportunities.
Compensation
The starting hourly rate for this position is between [$ per hour]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
This position is eligible for commissions in accordance with the terms of the Company's plan.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
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