Optimum Brand Ambassador

We are seeking a highly motivated and customer-focused Optimum Brand Ambassador to join our team. As a key member of our retail sales team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities:

• Provide personalized service to customers, answering questions and addressing concerns in a professional and courteous manner.
• Assist customers with equipment returns and swaps, as well as customer pick up for "buy-online-pick-up" in-store order fulfillment.
• Support the onboarding of new customers, including assisting with account setup, data transfer, and mobile device education.
• Assist with inventory management, including receiving and stocking inventory, and conducting weekly cycle counts.
• Participate in ongoing training and development to stay up-to-date on company products and services.

Requirements:

• Minimum one year of work experience
• Willingness to work a flexible schedule, including evenings, weekends, and holidays
• Ability to travel to other stores within 35 miles (for some locations)
• Knowledge of Microsoft Word, Excel, and Outlook

What We Offer:

• A competitive salary and benefits package
• Ongoing training and development opportunities
• A dynamic and supportive work environment

About Us:

Altice USA is a leading telecommunications and media company that provides a range of services to consumers and businesses. We are committed to delivering exceptional customer experiences and staying at the forefront of innovation in the industry.