Restaurant Operations Manager

22 hours ago


North Liberty, Iowa, United States McDonald's Full time

At McDonald's, we are committed to serving high-quality food and providing excellent customer service. As a General Manager, you will be responsible for leading our restaurant team to achieve these goals.

About the Job
  • You will be responsible for managing all aspects of the restaurant, including food production, guest service, and crew management.

  • You will lead by example, demonstrating strong leadership skills and a commitment to excellence in everything you do.

  • You will work closely with our marketing team to develop and implement marketing strategies that drive sales and grow our customer base.

Responsibilities:

  1. Lead the experience: Manage all aspects within the restaurant, including food production, guest service, and direct crew and manager work.

  2. Plan for success: Proactively lead and manage all People processes including but not limited to Recruiting, Hiring and Onboarding Staffing Performance Management Train, coach and motivate Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs.

  3. Take action first: Ensure food safety measures are set and achieved to McDonald's standards of excellence Inspire and Empower: Maintain high level of standard for guest and employee safety.

  4. Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence.

Requirements:

  • HSD or GED preferred;

  • Passion for helping and serving others (customers and fellow team members);

  • 1+ years' experience leading, motivating and/or developing others OR US Military Service;

  • A commitment to excellence and safety in the workplace;

  • Strong customer service and support focus;

  • The ability to communicate effectively and anticipate customer needs; and

  • To provide solutions and make decisions in a fast-paced environment.


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