Residential Management Specialist

2 weeks ago


Columbus, Ohio, United States American Avenue Full time

American Avenue seeks an accomplished Maintenance Manager to spearhead the development and growth of our Property Engineer team. This dynamic individual will be instrumental in fostering a culture of excellence, driving results through exceptional talent management and process optimization.

With over 10,000 homes in 20 states, we offer a unique blend of operational scale and personalized attention. Our Property Engineers are the front-line heroes who tackle maintenance tasks efficiently and effectively. As a Maintenance Manager, you will be responsible for recruiting, training, and mentoring this critical group.

Your responsibilities will include:

  • Hiring: Identify and recruit top talent for your team
  • Training & Coaching: Develop and implement training programs to enhance Property Engineer skills
  • Regular Evaluation: Regularly ride along with Property Engineers to assess performance and identify areas for improvement
  • Critical Work: Collaborate with Dispatchers and Renovation experts to resolve emergency situations quickly

Key performance indicators will include Yield Per Home, Resident Satisfaction, Property Engineer Productivity, and Property Engineer Kick Out Rate. To excel in this role, you will need 7+ years of experience in construction, renovation, or maintenance, as well as 5+ years of experience managing a team of at least five individuals. Hands-on experience, a problem-solving mindset, and a coach-first mentality are also essential.

A competitive salary ($95,000 - $120,000 annually) plus an industry-leading monthly bonus structure awaits successful candidates. Comprehensive benefits, including PTO, health and dental insurance, 401K, and more, round out our compensation package.



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