Customer Service Representative
3 weeks ago
Job Summary:
The Ups Store #5128 is seeking a highly motivated and customer-focused individual to fill the role of Sales Associate. As a key member of our team, you will be responsible for providing exceptional customer service, assisting with shipping, printing, and packaging needs, and promoting additional products and services offered by our store.
Responsibilities:
- Greet customers in a friendly and professional manner
- Assist customers with shipping, printing, and packaging needs
- Process transactions, including cash and credit card payments
- Keep the store clean, organized, and well-stocked
- Promote and sell additional products and services offered by The Ups Store #5128
- Maintain knowledge of current promotions and services
- Handle customer inquiries and complaints in a timely and effective manner
- Collaborate with team members to meet sales goals and provide excellent customer service
- Follow all franchise operational policies and procedures
Requirements:
- Excellent customer service skills
- Ability to multitask and work in a fast-paced environment
- Strong communication and interpersonal skills
- Basic math skills and ability to handle cash transactions
- Flexibility to work weekends and evenings as needed
The Ups Store #5128 is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace and welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
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