Sales Floor Assistant
4 days ago
**Job Description:** As a Sales Floor Assistant at Michaels, you will play a critical role in delivering an exceptional shopping experience to every guest who walks through our doors. Your primary responsibility will be to assist customers in finding what they need, while working collaboratively with our sales floor team to achieve sales goals and maintain a clean and organized store environment.
**Estimated Salary:** $14-$17 per hour
You will work closely with our customer service representatives to ensure that every customer has an exceptional shopping experience. You will also contribute to the success of our store by processing transactions accurately and efficiently, maintaining a high level of customer satisfaction.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with the sales floor team to achieve sales goals and maintain a clean and organized store environment.
- Process transactions accurately and efficiently, maintaining a high level of customer satisfaction.
- Educate customers on our Voice of Customer survey and promote our Rewards program.
**Requirements:*
- 1-2 years of retail experience, preferably in a customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Familiarity with point-of-sale systems and cash handling procedures.
**Benefits:** We offer a competitive hourly rate, opportunities for career advancement, and a fun and supportive work environment. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.
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