Service Department Coordinator

3 weeks ago


Brandon, Florida, United States Clarke Automotive Full time
Job Overview

We are seeking a skilled Automotive Liaison Specialist to join our team at Clarke Automotive. As a Service Writer, you will play a critical role in ensuring exceptional client experiences.

About the Job:

  • $45,000 - $55,000 per year
  • Fully benefited position
  • Opportunity for professional growth and development

Key Responsibilities:

  1. Investigate client needs and schedule appointments
  2. Communicate effectively with clients and service technicians
  3. Manage day-to-day paperwork and administrative tasks
  4. Ensure lobby cleanliness and organization
  5. Operate shop equipment safely and efficiently
  6. Maintain accurate customer records
  7. Handle customer complaints and concerns
  8. Process transactions and manage cash handling responsibilities
  9. Achieve shop goals and objectives

Requirements:

  • Bachelor's degree or equivalent experience
  • 2+ years of experience in a service department or automotive shop
  • Strong communication and customer service skills
  • Ability to write and work on reports and correspondence
  • Experience with common point of sale computer systems
  • Good computer skills and knowledge of office procedures
  • High School diploma or GED equivalent


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