Injury Claims Adjuster

2 weeks ago


Texas USA, United States USAA Full time
About the Role

USAA is seeking a skilled Injury Adjuster to join our team. As a dedicated professional, you will work within defined guidelines and framework, responsible for adjusting non-attorney involved soft tissue bodily injury or auto PIP/MP medical claims.

Key Responsibilities
  • Confirm coverage, determine liability, investigate, evaluate, negotiate, defend, and settle claims in compliance with state laws and regulations.
  • Deliver a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and compassion.
  • Identify and handle existing and emerging risks that stem from business activities and the job role.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
Requirements
  • High School Diploma or General Equivalency Diploma.
  • 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.
  • Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations.
  • Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.
Preferred Qualifications
  • 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability.
  • 1yr Medical experience to include coding and billing or EMT.
  • Ongoing Professional Development with a focus on Insurance.
  • Bachelors' Degree or higher.
  • US military experience through military service or a military spouse/domestic partner.
What We Offer

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $54,980.00 - $98,440.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Shift premium will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.



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