Pain Management Operations Lead

2 days ago


York, Pennsylvania, United States WellSpan Health Full time

About the Role:

We are seeking an experienced Pain Management Operations Lead to join our team at WellSpan Health. This is a full-time opportunity that offers a competitive salary of $110,000 annually.

Job Summary:

The Pain Management Operations Lead will be responsible for managing the operations and activities of the Pain Center and staff, including personnel administration, financial management, and clinical coordination of patient care. This role requires excellent communication, interpersonal, managerial, and computer skills.

Key Responsibilities:

  • Maintain positive communications with Director-Clinical Services, Medical Director for the Pain Center, Neuroscience Leadership Team, and pain management staff to provide the highest quality of care to patients.
  • Work collaboratively with the Director-Clinical Services to lead the overall function and maintenance of the Pain Center, facilitates the acquisition and installation of new technology, including purchasing and managing of supplies.
  • Oversee the office staff and operations of the Pain Center, ensuring the accurate scheduling of patients and flow of information between referring providers.
  • Investigate and resolve patient complaints/grievances.
  • Conduct staff and provider meetings to disseminate information to all concerning activities within Pain Management and the System.

Requirements:

  • Bachelor's Degree Required
  • 2 years Management experience in Pain Management, procedural areas or provider practice. Required
  • Experience with Insurance/payor contracting/claims management preferred
  • Healthcare business management experience preferred
  • Experience with Lean Daily Management a plus
  • Experience with all facets of patient registration/scheduling.

Benefits:

  • Comprehensive health benefits
  • Flexible spending and health savings accounts
  • Retirement savings plan
  • Paid time off (PTO)
  • Short-term disability
  • Education assistance
  • Financial education and support, including DailyPay
  • Wellness and Wellbeing programs
  • Caregiver support via Wellthy
  • Childcare referral service via Wellthy


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