Recovery Associate

Rural King Supply is a leading retailer that strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, and a people-first environment that fosters a sense of community and teamwork.

The Recovery Associate plays a vital role in maintaining the store's appearance and organization. This includes ensuring the correct return of merchandise to the sales floor, maintaining well-stocked shelves, and ensuring the store's cleanliness and appealing presentation. Additionally, delivering exceptional customer service is a crucial aspect of this role.

• Greet customers within a ten-foot radius, creating a welcoming atmosphere.
• Assist customers in making informed purchase decisions.
• Provide unwavering high-quality customer service to ensure an enjoyable shopping experience.
• Organize, restock, and arrange products for effective displays.
• Maintain an in-depth knowledge of all featured products and their specific store locations.
• Complete the daily department recovery process for assigned departments.
• Maintain the departments' cleanliness and organization, including wiping down shelves and sweeping beneath them.
• Adhere to Indoor Merchandising Guide standards specific to the relevant department.
• Ensure bathrooms are consistently clean and well-maintained.
• Demonstrate a strong understanding of safety protocols and optimal techniques for handling materials.
• Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
• Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training for flexibility in various departments and responsibilities.
• Actively participate in learning initiatives offered such as training programs, workshops, and webinars.

• Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
• Ability to work independently without supervision.
• Comfortable navigating computer systems and software to assist customers or manage activities.
• Excellent verbal and written interpersonal and communication skills.
• Excellent customer service skills.

• Ability to maintain a seated or standing position for extended durations.
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
• Ability to use a ladder and/or pallet jack.
• Able to navigate and access all facilities.
• Skill to effectively communicate verbally with others, both in-person and via electronic devices.
• Close vision for computer-related activities.