Customer Service Management Trainee

1 week ago


Bassett, United States Uline, Inc. Full time

Customer Service Management Trainee

**Job Summary**

Uline, a family-owned company, is seeking a Customer Service Management Trainee to join our team. As a Customer Service Management Trainee, you will gain hands-on experience in customer service management and develop your leadership skills through a comprehensive training program.

**Responsibilities**

* Master all aspects of customer service management through a comprehensive hands-on training program.
* Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance, and providing constructive feedback.
* Review department procedures and standards to identify areas for improvement.

**Requirements**

* Bachelor's degree.
* Strong track record of customer-focused service, teamwork, and attention to detail.
* Prior leadership/management experience is a plus.

**Benefits**

* Complete medical, dental, vision, and life insurance coverage and other wellness programs.
* 401(k) with 6% employer match.
* Multiple bonus programs, including profit sharing.
* Paid holidays and generous paid time off.
* Tuition Assistance Program that covers professional continuing education.

**About Uline**

Uline is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

**Uline is an EEO/AA Employer/Vet/Disabled**


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