Home Care Nurse Supervisor
2 days ago
Golden Harmony Inc is seeking a skilled and compassionate Home Care Nurse Supervisor to join our team. As a key member of our care team, you will play a vital role in delivering high-quality care to our clients in Wake, Durham, and Orange counties.
About Golden Harmony IncWe are a locally owned and operated home care agency that prioritizes creating genuine connections and relationships with our clients. Our mission is to promote independence, meaningful engagement, and enriching lives. We are committed to providing exceptional care and service to our clients and their families.
Job SummaryThe Home Care Nurse Supervisor will be responsible for supervising our care team, performing assessments, developing customized care plans, and ensuring compliance with regulatory guidelines. You will work closely with our team to increase revenue through increased billable hours and maintain our reputation for excellent customer service.
Responsibilities- Perform assessments by meeting prospective clients and families to gather information pertinent to their care goals.
- Develop customized care plans and ongoing validation (reassessment) for assigned clients.
- Perform supervisory visits and/or reassessments with clients every 90 days and at least annually with the caregiver present.
- Observe signs and symptoms and report to the physician changes in the client's physical or emotional condition.
- Provide training and in-services pertinent to home care services to caregiver staff.
- Report incidents (as needed) to the Health Care Personnel Registry.
- Respond to client complaints and grievances, conduct investigations.
- Play a lead role in the on-boarding process of the care team.
- Perform competency verification checks on caregiving staff at on-boarding and annually.
- Oversee client satisfaction and maintain a high Net Promoter Score (NPS).
- Provide regular and timely feedback to caregivers and companions. Hold team accountable to Golden Harmony standards and Core Values.
- Ensure compliance to NC DHHS regulations for home care.
- Participate in on-call rotation with other Registered Nurse Supervisors.
- An unencumbered Registered Nurse license in the state of North Carolina.
- Preferred Bachelor of Science in Nursing.
- Prefer one to two years of home care or case management experience.
- Experience performing patient assessments.
- Active listener, effective communicator, positive, and excellent interpersonal skills.
We offer a competitive salary of $75,000.00 per year, bonus opportunities, and a comprehensive benefits package. If you are a compassionate and skilled nurse who is passionate about delivering high-quality care, we encourage you to apply for this exciting opportunity.
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