Beverage Service Associate

6 days ago


Dallas, Texas, United States The Village Dallas Full time
Job Title:
Server/Bottle Service Attendant

Job Summary:
The Village Dallas is seeking a skilled Server/Bottle Service Attendant to provide exceptional service to our guests. The ideal candidate will have a passion for the hospitality industry and a keen ability to create a vibrant, welcoming atmosphere.

Key Responsibilities:

Guest Service:
Provide a warm and inviting experience for guests, ensuring their dining and bottle service needs are met.

Menu Knowledge:
Have a thorough understanding of our menu, including food and drink offerings, to make recommendations and answer questions.

Order Taking:
Accurately take food and drink orders and enter them into the point-of-sale system, ensuring timely and accurate delivery.

Bottle Service:
Presentation and serve bottle service offerings, including cocktails and champagne, to elevate the guest experience.

Upselling:
Actively promote specials, upsell premium items, and enhance the guest experience through personalized service.

Maintaining Cleanliness:
Ensure tables, bar areas, and service stations are clean and organized at all times, maintaining a high level of cleanliness and sanitation.

Collaboration:
Work closely with kitchen and bar staff to ensure timely and accurate order delivery, maintaining a smooth and efficient service experience.

Handling Payments:
Process payments and ensure guest satisfaction before they leave, providing a positive and memorable experience.

Qualifications:
Previous experience in a server or bottle service role is preferred. Excellent communication and interpersonal skills are essential. Ability to work in a fast-paced environment and knowledge of mixology and beverage service are a plus. Must be of legal drinking age and possess any required permits or licenses.

Physical Requirements:
Ability to stand and walk for extended periods, lift and carry trays of food and beverages, and maintain a high level of energy and enthusiasm throughout the shift.

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