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Regional Director of Operations

2 months ago

Rincon, New Mexico, United States AMR Corp. Full time

Job Summary:

The Regional Director of Operations will be responsible for leading the West Region team to achieve financial objectives and support the strategic direction of the organization. This role requires a strong leader who can ensure internal and external customer satisfaction, develop and retain profitable market share, and increase non-acquisition growth.

Key Responsibilities:

  • Develop and implement strategies to achieve a competitive advantage and translate broad growth strategies into specific objectives and action plans.
  • Champion new ideas and initiatives that address market potential, level of care needs, and customer expectations.
  • Identify and capitalize on new business opportunities to create a culture of sustained growth.
  • Analyze financial records and key metrics to make informed decisions and meet specific strategic and financial goals.
  • Accountable for the profit and loss of the division, including top-line revenue and allocations.
  • Manage accounts receivable and understand all payer classes.
  • Communicate with the division regarding local, regional, and national strategies and initiatives.
  • Foster strong working relationships with local public, private, political, and community members.
  • Participate in labor negotiations and balance employee engagement and financial viability.
  • Design and implement processes to maximize quality of operations.
  • Establish a disaster planning program and respond to situations as needed.
  • Deliver clear and well-organized information in presentations and written format.
  • Monitor and ensure compliance with OSHA, EEO, and other applicable laws.
  • Mentor employees, conduct performance evaluations, and provide corrective actions.
  • Champion affirmative action efforts in all aspects of employment.
  • Be a transparent people leader who values their team and motivates them to achieve their goals.
  • Regular travel to assigned areas of responsibility.

Qualifications:

  • Bachelor's degree in business, healthcare, or a related field, or equivalent level of experience.
  • 8-10 years of experience with at least 3 years of management experience or leadership, preferably within EMS.
  • Demonstrated effective track record cultivating relationships with internal and external customer base.
  • Detailed understanding of business modeling, proformas, P&L statements, and balance sheets.