Field Technician

2 days ago


Pasadena, Texas, United States Birdi Systems, Inc. Full time
Job Overview

Birdi Systems, Inc. is a leading provider of technology solutions to major airports and other transportation entities. We are seeking a skilled Field Technician to join our team.

The ideal candidate will have experience in technical customer-focused/field service positions and familiarity with communications networks, IT systems, and physical security systems. They will be responsible for maintaining, updating, and repairing video management, access control, and situational awareness solutions at customer sites.

Key responsibilities include:

  • Configuring, troubleshooting, and supporting video management, access control, and situational awareness solutions at customer sites.
  • Providing training to customers on the use and maintenance of deployed products.
  • Answering telephone inquiries regarding product operation, maintenance, and applications.
  • Writing maintenance and on-site work orders.
  • Diagnosing, troubleshooting, and repairing enterprise-level access control, CCTV, and IDS systems.
  • Installation, programming, cabling, and testing of security electronic equipment.
  • Installing and repairing electrified locking hardware, such as magnetic locks, panic push bars, and mortise and strikes.
  • Installing, troubleshooting, and repairing access control panels, power supplies, and other components of a mechanical nature.
  • Installing, troubleshooting, and repairing analog and network cameras.

Requirements include:

  • Familiarity with communications networks, IT systems, and physical security systems.
  • Experience in technical customer-focused/field service positions.
  • Knowledge of and experience with various access control and video management systems, such as Lenel, Amag, Hirsch, Avigilon, and Milestone.

Desired certifications include:

  • Two or more access control certifications, with Lenel and Amag highly preferred.
  • Two or more CCTV video management certifications, with Avigilon and Milestone highly preferred.
  • Multiple IDS and camera certifications, including programming, with Axis, Hanwha, Bosch, DMP, Honeywell, OSSI, and Harding highly preferred.

Suitability requirements include:

  • Ability to work without daily supervision and handle multiple assignments at different job sites.
  • Ability to meet governmental badging requirements.
  • Ability to travel, both in-state and out-of-state, for work sites.
  • Ability to read schematics.

Birdi Systems, Inc. offers a dynamic work environment with opportunities for growth and development. We value thorough and effective communication, seeking individuals who can work well with others. If you are a motivated and detail-oriented individual with a passion for technology and customer service, we encourage you to apply for this exciting opportunity.


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