PT Cashier/Stock Associate

2 weeks ago

Chesapeake, Virginia, United States JOANN Stores Full time
Job Summary

As a PT Cashier/Stock Team Member at JOANN Stores, you will play a vital role in delivering exceptional customer experiences and driving sales through advanced product knowledge and innovative merchandising. Your primary responsibility will be to create a welcoming and inspiring environment for customers, making JOANN their happy place. You will work closely with the team to achieve sales goals, maintain a high level of productivity, and ensure a clean and organized store environment.

Key Responsibilities

Hearts
  • Provide exceptional customer service by greeting every customer, using the F.A.S.T. service model, and asking open-ended questions to learn about their project needs.
  • Engage in friendly conversations with customers about their projects while serving them at the cutting counter, cash register, and sales floor.
Hands
  • Process customer transactions efficiently and accurately at the cutting counter and cash register.
  • Stock shelves accurately according to planogram, maintaining a high level of productivity and attention to detail.
  • Maintain a clean and organized store environment by cleaning and recovering shelves, putting away returns, and cleaning up spills/messes.
Minds
  • Drive sales through product knowledge, suggestive selling, and innovative merchandising.
  • Work to minimize shrink in the store by following proper policies and procedures.
Inspire
  • Assist other team members with tasks to ensure the team exceeds expectations set by store management.
  • Work with store management and other team members on projects in a friendly and professional manner.


Physical Requirements
  • Stand during an entire shift (other than normal break time).
  • Continuously walk around all areas of the store throughout the shift.
  • Read written instructions, reports, and other information on paper and computer screens.
  • Orally communicate with customers and other team members on a consistent basis throughout the shift.


Availability

Part-time status requires availability that meets the needs of the store. Part-time team members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including days, evenings, weekends, overnight shifts, and holidays. Hours are scheduled according to the needs of the store and the team member's availability. Relocation may be required for career progression.

Education & Experience

Education Minimum: No minimum education requirement

Education Preferred: High School Diploma or equivalent

Experience Minimum: No experience required

Experience Preferred: 1-3 years of experience in a customer-centric environment preferred

This position will be located at: 1593 Crossways Blvd Chesapeake, VA 23320

Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible team members:
  • Medical, Dental, and Vision benefit plans
  • Company-paid basic, Optional, and Dependent life insurance
  • Long-term disability and Company-paid Short-term disability
  • Paid Time Off and Sick Time
  • Tuition Reimbursement
  • Team Member Discount

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