Customer Service Representative

2 weeks ago


Chanhassen, Minnesota, United States Suburban Propane Full time
Job Title: Customer Relations Specialist

We are seeking a highly skilled Customer Relations Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer issues, and identifying opportunities to grow our customer base.

Responsibilities:
  • Handle a high volume of customer calls, ensuring timely and effective resolution of customer issues
  • Maintain a deep understanding of our products and services, as well as customer account and billing processes
  • Utilize a proactive sales approach to identify additional sales and service opportunities
  • Develop and maintain strong relationships with customers, ensuring a high level of customer satisfaction
  • Effectively manage customer account data, including setting up new accounts and maintaining related information
Why Suburban Propane?

We offer a competitive compensation package, including a comprehensive benefits program, paid time off, and opportunities for professional growth and development.

Qualifications:
  • Minimum of 3 years of experience in a customer service role
  • High school diploma or equivalent preferred
  • Strong computer skills, including Microsoft Office and data entry
  • Ability to multi-task and prioritize assignments in a team environment

Suburban Propane is a leading marketer and distributor of propane and refined fuels, with a strong commitment to customer service and community involvement. We are an equal opportunity employer and welcome applications from diverse candidates.



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