Delivery Specialist

3 weeks ago


New Orleans, Louisiana, United States Insomnia Cookies Full time

Job Title: Delivery Specialist

About the Job

As a Delivery Specialist at Insomnia Cookies, you are the primary face of our brand outside of the bakery. Your main responsibility is to deliver our cookies, milk, and ice cream to our loyal customer base in a timely and safe manner. This role requires excellent time management and organizational skills, as well as the ability to provide quality customer service through positive and professional interaction with customers.

Responsibilities

• Ensure orders are checked for quality and accuracy before leaving the store.

• Deliver our products to customers within the designated area, adhering to company standards and providing accurate status updates to customers through our delivery app.

• Provide exceptional customer service by being friendly, approachable, and responsive to customer inquiries and concerns.

• Maintain a clean and safe vehicle, adhering to company standards and regulations.

Requirements

• High school diploma or equivalent required.

• Excellent time management and organizational skills, with the ability to work independently and as part of a team.

• Valid driver's license and a clean driving record.

• Must be at least 18 years old and legally eligible to work in the United States.

• Must have a smartphone with data plan and be comfortable using technology to track orders and communicate with customers.

About Insomnia Cookies

Insomnia Cookies was founded in a college dorm room and has since grown into a cult brand known for its rabid following of cookie lovers. With an expanding footprint of over 290 stores globally, we are revolutionizing the cookie game by truly "imagining what's possible".


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