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Pharmacy Operations Specialist
2 months ago
The Pharmacy Technician plays a crucial role in assisting the pharmacist to deliver safe and effective pharmacy services to patients, adhering to the operational standards of Rose International and regulatory requirements.
Key Responsibilities- Process new and refill prescription orders while ensuring adherence to productivity and quality benchmarks.
- Accurately fill patient prescriptions by selecting the correct medications, verifying quantities, and preparing appropriate labels.
- Collaborate with pharmacists for order verification and clarification as necessary.
- Input data into the pharmacy management system to generate required documentation.
- Choose suitable supplies and ancillary items based on medication needs and patient preferences.
- Communicate with patients, caregivers, and healthcare providers to obtain refill authorizations and necessary information for patient profiles.
- Manage pharmacy claims, troubleshoot rejections, and liaise with insurance providers as needed.
- Assist in inventory management and product procurement as required.
- Ensure that client-specific materials are correctly paired with orders for shipment.
- Support the shipping process by selecting appropriate packing materials and generating shipping labels.
- Maintain cleanliness of the dispensing area and replenish supplies before the end of the shift.
- Deliver exceptional customer service to both patients and internal stakeholders.
Experience: A minimum of three to five years in a pharmacy setting is preferred.
Skills: Familiarity with pharmaceutical terminology and specialty pharmacy services, proficiency in pharmaceutical calculations, and a solid understanding of the organization’s service scope.
Maintain confidentiality of patient and proprietary information while adhering to legal and ethical standards, including compliance with HIPAA regulations.
Participate in quality assurance processes and report any medication-related incidents or equipment failures accurately.
EducationHigh School diploma or GED is required.
Additional InformationRose International is committed to equal opportunity employment and values diversity in the workplace. All qualified applicants will be considered without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
