Customer Service Representative

3 weeks ago


Arlington, Virginia, United States E-Z Mart Inc Full time

About E-Z Mart Inc.

We're a dynamic convenience store chain with a strong commitment to customer satisfaction and team excellence. Our stores are community hubs where customers find more than just snacks and fuel - they find smiling faces, helpful service, and a place that feels like home.

Why Work with Us?

  • A Fun and Friendly Atmosphere: Be part of a team that supports and encourages each other.
  • Growth Opportunities: We believe in promoting from within and supporting your career goals.
  • Flexible Scheduling: We understand the importance of work-life balance.
  • Paid Time Off: Earn time off to relax and recharge, knowing your hard work is valued.
  • Retirement Savings Plan: Plan for your future with our 401(k) program, featuring a generous 6% match.
  • Weekly Pay: Enjoy the convenience and security of receiving your paycheck every week.
  • Estimated Salary: $12/hour
  • We have open availability schedules available.

Job Responsibilities:

  1. Provide exceptional customer service by greeting customers, answering questions, and ensuring a pleasant shopping experience.
  2. Maintain a clean and organized store environment, including stocking shelves, displaying products, and keeping the store tidy.
  3. Efficiently manage cash transactions, handle customer payments, and maintain accurate financial records.
  4. Ensure a safe working environment by adhering to safety guidelines and protocols.
  5. Collaborate with colleagues to achieve smooth store operations and support each other in times of need.
  6. Maintain store facilities, including restrooms, exterior, and interior areas, to ensure a welcoming environment for customers and staff.
  7. Participate in environmental initiatives to reduce waste and promote sustainability.

Requirements:

  • Must be 21 years old or older (varies by state).
  • Able to work weekends and holidays.
  • Excellent communication and math skills.
  • Capable of lifting up to 50 pounds occasionally.
  • Pass a pre-employment drug screen and background check.
  • Personable, positive attitude, detail-oriented, reliable, and flexible.
  • Previous retail or customer service experience is a plus but not required.

Benefits:

For more information on benefits, please visit https://gpminvestments.com/careers/.



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