Client Advocate Professional
1 week ago
As a Customer Relations Representative, you will play a critical role in building and maintaining strong relationships with our clients. You will be responsible for identifying their needs, providing personalized solutions, and ensuring they receive exceptional service.
About Us:
We are James Pearson - State Farm Agent, a top-performing, high-volume agency that thrives in a positive and team-oriented environment. Our culture is built on winning at the highest level, with a fast-paced and exciting atmosphere where success is celebrated together. We take pride in our team's longevity, with an average tenure of over 5 years, and we believe in promoting from within to nurture and reward talent.
Your Role:
You will be responsible for establishing customer relationships, following up with customers, and using a customer-focused, needs-based review process to educate customers about insurance options. You will also develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
To be successful in this role, you must have excellent communication skills, be proactive in problem-solving, and possess a positive attitude. You should also be people-oriented, detail-oriented, and able to learn computer functions. Bilingual Spanish is preferred but not required.
Benefits:
We offer a range of benefits, including a competitive salary, health benefits, paid time off, and growth opportunities for advancement within the agency.
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