Family Case Manager

7 days ago


Lake Forest, California, United States Illumination Foundation Full time
Job Title: Family Case Manager

Job Summary:

The Family Case Manager is a critical role at Illumination Foundation, responsible for coordinating the care of children and families residing in our family emergency shelters. This position requires a compassionate and dedicated individual who can assess the strengths and needs of clients, link them with appropriate resources, and empower them towards self-sufficiency.

Key Responsibilities:
  • Develop and implement service plans to address the needs of households, including short-term goals and regular reassessments.
  • Establish and maintain a network of resources with community-based providers to support households.
  • Find and connect households with appropriate resources, including medical insurance and healthcare providers.
  • Work collaboratively with the Housing Navigator and other departments to ensure successful transitions into permanent housing.
  • Consult with parents on parenting, child development, and other familial concerns, providing resources as needed.
  • Monitor children for signs of emotional or developmental troubles and communicate with supervisors as necessary.
  • Attend appointments with families, advocating for clients' needs related to housing, health, education, and social and emotional well-being.
  • Provide transportation for client appointments when necessary.
  • Complete developmental screenings for children entering the shelters.
  • Conduct regular home visits and wellness checks.
  • Maintain accurate and up-to-date case notes, records, and paperwork on KIPU and HMIS.
Requirements:
  • 2 years of relevant experience in social services, healthcare, or a related field.
  • Bachelor's degree in social services, healthcare, or a related field; or equivalent combination of training and experience.
  • Basic computer skills, including email and data summarization in spreadsheets.
  • Valid CA Driver's License and eligibility for company vehicle insurance.
  • Preferred: Bilingual in English and Spanish, experience in non-profit housing, and proficiency in Microsoft Office Suite.
Benefits:
  • Medical insurance funded up to 91% by Illumination Foundation.
  • Dental and Vision Insurance.
  • Life, AD&D, and LTD Insurance funded 100% by Illumination Foundation.
  • Employee Assistance Program.
  • Professional Development Reimbursement.
  • 401K with Company Matching.
  • Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans.

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