Client Services Representative

6 days ago

Madison WI USA, United States Nystrom & Associates, Ltd. Full time

Job Summary:

Nystrom & Associates, Ltd. is seeking a highly skilled and compassionate Front Office Associate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and clients.

Key Responsibilities:

  • Interact with patients and visitors in a warm and professional manner, providing a positive first impression of our organization.
  • Answer inbound and make outbound calls, responding to inquiries in a prompt and courteous manner, and providing accurate information or triaging as necessary.
  • Check-in patients for appointments, verify demographic information, provide paperwork, and collect payments in a timely and efficient manner.
  • Ensure seamless coordination of care by scheduling patient appointments and collaborating with providers using multiple computer systems.
  • Maintain a clean and organized front desk and waiting room space, managing patient paperwork, office supplies, and other amenities.
  • Handle patient concerns and crises with empathy and patience, and collaborate with site leadership to resolve as needed.
  • Participate in administrative tasks such as electronic filing, scanning, faxing, and mailing in a timely manner.
  • Attend mandatory meetings and trainings to stay up-to-date on company policies and procedures.

Requirements:

  • High school diploma or equivalent.
  • Prior experience working in healthcare facilities and an interest in behavioral health is preferred.
  • Ability to prioritize responsibilities in a fast-paced environment.
  • Strong attention to detail and positive attitude.
  • Proficiency in technology and computer use, including Microsoft Office Suite.
  • Strong communication and interpersonal skills, both written and verbal.
  • Ability to manage stress while navigating difficult situations and escalated patient interactions.
  • Work with confidential information.

Benefits:

  • Nystrom & Associates, Ltd. offers a comprehensive benefits package, including medical and dental insurance, paid time off, paid holidays, opportunities for professional growth and career advancement, and more.

About Nystrom & Associates, Ltd.:

Nystrom & Associates, Ltd. is a team of mental health professionals dedicated to providing high-quality care to our patients. We offer a range of services, including psychiatric evaluations, clinical social work, and family therapy. Our team is committed to helping patients in our community who are experiencing personal, emotional, marriage, family, or psychological problems.

  • Client Services Representative

    6 days ago

    Madison, WI , USA, United States RISE INC FAMILY Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Client Services Representative to join our team at RISE INC FAMILY. As a Client Services Representative, you will play a critical role in supporting our clients and their families, ensuring a positive and healthy working relationship with our organization.Key ResponsibilitiesClient Support:...

  • Client Service Representative

    4 days ago

    Monona, WI, USA, United States State Bank of Cross Plains Full time

    Job SummaryWe are seeking a highly skilled and service-oriented professional to join our team as a Client Service Associate at State Bank of Cross Plains. As a Client Service Associate, you will be responsible for engaging clients in meaningful conversations, performing banking transactions with a high degree of accuracy and confidentiality, and adhering to...

  • Client Service Representative

    1 day ago

    Monona, WI, USA, United States State Bank of Cross Plains Full time

    Job SummaryWe are seeking a highly skilled and service-oriented professional to join our team as a Client Service Associate at State Bank of Cross Plains. As a Client Service Associate, you will be responsible for engaging clients in meaningful conversations, performing banking transactions with a high degree of accuracy and confidentiality, and adhering to...

  • Client Service Representative

    2 weeks ago

    Madison, WI, United States TEKsystems Careers Full time

    We are currently seeking a Customer Tech Support Representative for a position in Madison, WI. The main responsibility of the Customer Tech Support Representative will be to provide assistance to customers who are experiencing issues with surgical loupes over the phone. This will help to minimize the need for sales representatives to travel to customer sites...

  • Client Service Representative

    5 days ago

    Miami, FL , USA, United States Apply Today, Start Tomorrow Full time

    We are a leading sales and consulting firm working with nationally recognized brands and we're proud to provide impactful sales services and client support that make a difference. Our sales and communications strategies rely on direct client interaction. By focusing our efforts on direct communication and building genuine relationships with clients and...

  • Client Service Representative

    4 days ago

    Tampa, FL , USA, United States Truist Inc Full time

    Job SummaryWe are seeking a highly skilled and motivated Client Service Representative to join our team at Truist Inc. As a Client Service Representative, you will be responsible for providing exceptional internal and external service support to clients, vendors, and teammates.Key ResponsibilitiesPrioritize and process new and renewal business within...

  • Client Services Representative

    2 days ago

    Gaithersburg, MD , USA, United States Yoh Full time

    Job SummaryWe are seeking a highly skilled Client Services Representative to join our team at Yoh. As a Client Services Representative, you will be responsible for providing exceptional customer service to our clients in the healthcare industry.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and requests in a prompt, accurate, and...

  • Customer Service Representative

    4 days ago

    Madison, WI , USA, United States Envista Holdings Corporation Full time

    Job SummaryEnvista Holdings Corporation is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    Madison, WI, United States TEKsystems Careers Full time

    *Description:* We are currently seeking a Customer Tech Support Representative for a position in Madison, WI. The main responsibility of the Customer Tech Support Representative will be to provide assistance to customers who are experiencing issues with surgical loupes over the phone. This will help to minimize the need for sales representatives to travel to...

  • Client Service Representative

    2 days ago

    Tampa, FL , USA, United States Truist Financial Full time

    Job SummaryWe are seeking a highly skilled and motivated Client Service Representative to join our team at Truist Financial. As a key member of our client service team, you will be responsible for providing exceptional service and support to our clients, vendors, and teammates.Key ResponsibilitiesPrioritize and process new and renewal business within...

  • Customer Service Representative

    2 days ago

    Madison, WI , USA, United States Hy-Vee Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative in Madison

    2 weeks ago

    Madison, United States ABR Employment Services Full time

    ABR is seeking Customer Care Representatives for our client in Madison, WI. Starting wage is $18.00 per hour. Hours are Monday Friday, 8:30 a.m. 5:00 p.m.; will work until 6:00 p.m. on Tuesdays and Thursdays.The Customer Care Representative will assist in the overall delivery of service and processing of client appointments and applications via telephone and...

  • Client Service Representative

    5 days ago

    St. Petersburg, FL, USA, United States Truist Full time

    About the Role:We are seeking a highly skilled and motivated Client Service Representative to join our team at Truist. As a key member of our client service team, you will be responsible for providing exceptional service to our clients, building strong relationships, and driving business growth.Key Responsibilities:Prioritize and process new and renewal...

  • Client Services Representative

    4 days ago

    St. Petersburg, FL, USA, United States Truist Full time

    Job SummaryWe are seeking a highly skilled Client Services Representative to join our team at Truist. As a Client Services Representative, you will be responsible for providing exceptional client experiences to external clients and internal business units.Key ResponsibilitiesProvide top-notch client service to external clients and internal business units,...

  • Client Service Representative

    6 days ago

    Madison, New Jersey, United States Edward Jones Full time

    About the RoleWe are seeking a highly skilled and motivated Branch Office Administrator to join our team at Edward Jones. As a key member of our branch team, you will play a critical role in delivering exceptional client service and supporting our financial advisors in achieving their goals.Key ResponsibilitiesClient Relationship Management: Develop and...

  • Client Service Representative

    4 weeks ago

    Madison, United States Bestpass - Fleetworthy Full time

    We Speak Safety and Efficiency: At Bestpass - Fleetworthy, our mission is to make our roads safer, and our fleet customers more efficient. In 2023, Bestpass and Fleetworthy combined because we believe fleet operators deserve a simpler way to keep the back office administrative aspects of the operation running, so they can focus on their core business. We...

  • Client Service Representative

    1 day ago

    Kingwood Area, Houston, TX, USA, United States VCA Animal Hospitals Full time

    About the Role:VCA Animal Hospitals is seeking a highly skilled and personable Client Service Representative to join our team. As the face of our organization, this individual will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients and their pets.Key Responsibilities:Provide exceptional customer...

  • Client Service Representative

    4 days ago

    Madison, United States Fleetworthy Full time

    We Speak Safety and Efficiency: In September of 2024, Bestpass, Fleetworthy, ExpressTruckTax and Drivewyze rebranded as Fleetworthy. This rebrand reflects our ongoing mission to simplify fleet safety, compliance, and toll management under one unified brand. Fleetworthy is revolutionizing road safety and fleet management with a command center for safety,...

  • Veterinary Client Service Representative

    2 days ago

    Pennsylvania Tpke, Pennsylvania, USA, United States VCA Animal Hospitals Full time

    About the RoleVCA Animal Hospitals is seeking a highly skilled and dedicated Client Service Representative to join our team. As a Client Service Representative, you will play a vital role in setting the tone for our practice and building trust with our clients.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to clients, including...

  • Client Service Representative

    3 days ago

    Madison, Wisconsin, United States Fleetworthy Full time

    About the RoleFleetworthy is seeking a highly skilled Client Service Representative to join our Driver Safety team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerProvide accurate...