Cashier and Customer Experience Associate
6 days ago
Koons Alexandria Collision Center is part of Asbury Automotive Group, a Fortune 500 company and one of the largest franchised automotive retailers in the United States.
Salary InformationThe estimated salary for this role is $15.50 per hour, paid semi-monthly. Additionally, we offer a comprehensive benefits package, including paid holidays & paid time off, deferred holiday pay match, paid training, insurance (medical, vision, dental, accident, critical illness and hospital indemnity plans), paid parental leave, flex spending accounts (tax free), short-term and long-term disability plans, life insurance (Whole Life and Term), and 401k with company match.
Job ResponsibilitiesWe are seeking a skilled Cashier to join our team at Koons Alexandria Collision Center. The ideal candidate will be responsible for:
- Greeting customers at the cashier window in a pleasant and professional manner.
- Computing customer bills.
- Receiving cash, checks and credit card payments from customers; recording amount received.
- Making change and issuing receipts to customers.
- Providing refunds or credit invoices to customers for returned merchandise or as directed by managers.
- Reconciling cash drawer daily.
- Answering customer questions about service performed or products purchased, or referring them to someone who can.
- Handling customer complaints with integrity and poise and, when necessary, referring dissatisfied customers to the appropriate individuals for resolution.
- Working with department managers to keep up-to-date with new products and services offered, their features and value, and any changes in price.
- Answering incoming phone calls.
- Maintaining a professional appearance.
- Keeping work area neat and clean.
- Performing other job-related duties and responsibilities as may be assigned from time to time.
We offer a comprehensive benefits package, including:
- Paid holidays & paid time off.
- Deferred holiday pay match.
- Paid training.
- Insurance (medical, vision, dental, accident, critical illness and hospital indemnity plans).
- Paid parental leave.
- Flex spending accounts (tax free).
- Short-term and long-term disability plans.
- Life insurance (Whole Life and Term).
- 401k with company match.
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